RETURNS & REFUNDS
We Want You to Love Every Piece
If something isn’t quite right, we’re here to make the process simple and effortless.
30-Day Returns
Eligible items may be returned within 30 days of delivery.
Easy Exchanges
Need a different style? We’re happy to help with exchanges.
Refund Processing
Refunds are issued after your return is received and inspected.
Carefully Packaged
Eligible items may be returned within 30 days of delivery.
How It Works
Step01 Submit a Request
Contact us with your order number and return reason.
Step02 Ship Your Return
Carefully package your item and send it back using the provided instructions.
Step03 Receive Your Refund
Once inspected, your refund will be processed to your original payment method.
Start Your Return
Common Questions
Can I exchange for another item?
Yes — depending on availability, we’ll do our best to assist with exchanges.
How long do refunds take?
Refunds are typically processed within several business days after inspection.
Are shipping fees refundable?
Original shipping costs are generally non-refundable unless the item arrives damaged or incorrect.
What items are non-returnable?
For hygiene reasons, certain earrings or personalized pieces may not be eligible for return.
